IT Services That Don't Require a Decoder Ring.
Three tiers. Clear features. Zero surprise charges. Pick the one that fits.
Why Do Clients Come to Us?
Usually, because someone else left a mess.
We hear it constantly:
“Our last IT company kept billing us for things we didn't understand.”
“They never answered when we called.”
“They 'fixed' it three times and it's still broken.”
We built our service model specifically to solve those problems. Every tier we offer includes the fundamentals done right — proactive monitoring, real endpoint protection, and an actual human being available when you need one. As you move up the tiers, you get more coverage, more responsiveness, and frankly, more peace of mind.
No mystery bundles. No vague "maintenance fees." Just IT that works, delivered by people who explain what they're doing and why.
SERVICE TIERS
Better IT Doesn't Have to Cost a Fortune. Ours Won't.
BETTER
The Solid Foundation
This is where good IT starts. BETTER gives your business the core managed services infrastructure it needs — monitoring, protection, and control — without overcomplicating things. If you're currently running on nothing (or worse, on crossed fingers and outdated software), BETTER is the upgrade your business deserves.
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This will keep your team from doing things that result in downtime or service calls, but won’t keep you from the flexibility you need to be responsive.
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We’ve been using it for decades, now we just include it on every system we service. Why? Simply because no machine should be in service without it.
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We will ensure your systems are up to date with the latest security patches for the OS and most other applications, too. Need assistance? We can jump right on your system and see what’s bugging you without having to drive to your location.
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If you aren’t ready to commit to a 24/7 help desk solution, we still offer by the hour support billed in 15-minute increments and discounted from the a la carte cost.
BEST
Everything in BETTER, Plus Real Responsiveness
BEST adds the human layer. When something goes wrong — and in IT, something always eventually goes wrong — you're not just being monitored remotely. You've got remote support ready to step in, and your email is locked down against the modern threat landscape. This is the tier most of our clients live in happily.
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Ever thing in the Better plan
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Your support costs are baked into your monthly flat rate. Call us as often as you like, even if it’s just to say “Howdy!”
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Most ransomware and other hacks come via email these days. We layer on a big heaping helping of email protection to help reduce this often-exploited attack vector!
Yes, we named a service tier OMG! and no, we're not sorry. This is our top-tier offering for businesses that want the full package — comprehensive cybersecurity and every support capability we offer.
OMG!
Because Sometimes You Want Everything
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We are going to take everything from “Better” and “Best” and make sure you are good to go!
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We are going to take things one step further and apply our advanced cyber security solution to your environment. You will have some very talented geeks working overtime to keep the bad guys out of your network!
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Who doesn’t enjoy a little fun around the office? When you are at this level, we are going to make sure we go out of our way to make sure you’re happy. If that means showing up at 7 AM to cook waffles for the team every so often, then so be it :)
*It doesn’t have to be waffles. You want pizza? That’s fine too. The point is, you are going to get the extra personal attention you deserve.
We don't post pricing on our website because we don't believe in cookie-cutter IT. Every business has different infrastructure, different headcounts, different risk profiles, and different needs. A number on a webpage doesn't account for any of that.
What we will promise: no surprise charges, ever. Before we scope anything, we have a real conversation. You'll know exactly what you're signing up for before you sign anything — and with our 3-month cancellation window and no long-term contracts, there's no pressure to commit before you're confident.
Let's just talk first.
No Price List. Here's Why.
The Next Step Is a Conversation, Not a Contract.
Tell us where you are. We'll tell you what we can do. No hard sells, no pushy close tactics — just an honest discussion about your IT situation and how we might help.